As a live chat support agent, your primary responsibility will be to respond to customers’ inquiries via live chat on a business’s website or social media platforms. You will provide product information, answer questions, offer support and assistance, and guide customers through the purchase process.
You may also handle customer complaints and concerns and escalate them as necessary to the appropriate department. The ability to communicate clearly and professionally in writing, as well as multitask and manage time effectively, are important skills for this role.
What you will be doing: As a remote live chat assistant you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Contract length: No fixed term
Rate: $25 to $35 per hour
Skills/background needed:
Must have a device able to access social media and app based chat functions (Phone/Tablet/Laptop).
Be able to work independently.
Ability to closely follow provided steps and instructions.
Have 10 + hours availability per week.
Reliable internet connectivity.
Hours per week: 10 + hours a week
Location: remote work worldwide (United States preferred).
Live Chat Support Agents are in huge demand globally right now.
If you can start right away please apply today!