Enhance customer experiences directly through live chat as an Online Chat Customer Advocate. This role eliminates traditional phone calls, placing you at the forefront of customer interaction through text-based communication. You’ll provide solutions, answer inquiries, and personalize each interaction, ensuring that every customer feels heard and valued. Step into a position where your empathetic and efficient responses make a real difference in customer satisfaction.
What you will be doing: You will be required to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour.
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connectivity. You also need to have at least basic English writing skills.
Skills/background needed: These are entry level chat support roles, so comprehensive training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work worldwide (United States preferred).
Live chat assistants are in huge demand globally right now. So if you can start right away, please apply below.