Embark on a rewarding career in customer success with a pioneering tech startup that’s reshaping the digital landscape. As a Customer Success Specialist, you’ll immerse yourself in our innovative online platform, becoming a cornerstone of support for our valued users. Your role will involve proactively engaging with customers via live chat, ensuring they maximize the benefits of our products. You’ll be equipped with extensive training to not only respond to customer inquiries but also anticipate their needs, enhancing their overall experience and fostering lasting satisfaction.
What you will be doing: You will be responsible for replying to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour.
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connectivity. You also need to have at least basic English writing skills.
Skills/background needed: These are entry level chat support roles, so comprehensive training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work worldwide (United States preferred).
Live chat assistants are in huge demand globally right now. So if you can start right away, please apply below.